Advanced Insurance Investigation: Taking Recorded and Written Statements -From Pursuit Magazine

 

Statements, either recorded or written, are essentially the work-product of your interviews with the people who are involved with an insured loss.  As previously mentioned, these statements lock the interviewee into their story and make it difficult to change their description of the events that lead to the loss in the event the claim is litigated in civil or criminal court.

Statements can be either written or recorded; regardless of the method used, they all follow the same pattern and have three distinct parts:

  • The introduction;
  • The body; and
  • The closing.

Recorded statements have long been the investigative standard, mostly because they are easy to obtain and are often more powerful than written statements if produced in court during a trial.  The investigator is free to focus on the communication, both verbal and non-verbal, and it may also serve to protect the interviewer from claims of misconduct or using threats as well.

 

Click Here To Read The Complete Article From Pursuit Magazine

 

About securityteknews
Ralph Thomas is author of over 32 books on various aspects of conducting investigations, founder and director of The National Association Of Investigative Specialists,CEO of Thomas Investigative Publications, Inc, The Spy Exchange And Security Center and SpyTek Wholesale Imports. Thomas is a member of the Executive Security Council of Griffith Colson Intelligence Service, a private intelligence agency. Thomas's latest project is NAIStv on the Griffith Media TV Network. He has also developed A Native American Store in Georgetown Texas called Tribal Impressions. You can review his person home page off of: http://www.pimall.com/thomas

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